Shipping policy

Thank you for visiting and shopping at 5FEET2. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties, and Taxes

5FEET2 is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Dangerous items 

Perfume is considered dangerous goods and prohibited from shipping. Dangerous items will only be available in local Hong Kong region.