delivery
How much does shipping cost?
Enjoy free shipping to Hong Kong, Taiwan, and Macao.
For international orders, free shipping is available on orders that meet our minimum spend threshold.
Use our shipping fee calculator at checkout to determine if your order qualifies for free shipping or to calculate the shipping cost.
How long will it take for my order to arrive?
If the item is in stock, we'll get it on its way to you the next day! If it's a pre-order or custom-made item, it'll take a little longer, around 2-4 weeks to be ready for shipping.
You can always track your package to see exactly where it is in transit.
What shipping companies do we use?
We only work with awesome partners like DHL, FedEx, and SF Express to make sure your package arrives safely and quickly.
return
We want you to be totally satisfied with your purchase from us! If for any reason you're not happy with your item, here are the important details about our return policy,
- Items can be returned within 7 days upon delivery, except custom items, re-sized after delivery and earrings for reasons of hygiene and safety.
- Please make sure the item is in unused condition and has the original packaging intact before returning it. We can't accept items that have been damaged or have had their tags or labels removed.
- Customer are responsible for shipping charges and risk of loss and damage on all return shipments.
- Sale and discount items are non-refundable.
- Once we receive your returned item, we'll refund your payment as soon as possible to your original payment method.